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Part Time Account Representative

Company: PRA Group
Location: Jackson
Posted on: November 10, 2018

Job Description:

We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy.

Position Summary:
Notifies or locates customers with delinquent accounts and attempts to secure payment by performing the following duties.

Key Responsibilities (other duties may be assigned):
Comply with all aspects of the Fair Debt Collection Practices Act (FDCPA), company policies and procedures.
Trace customer to new address using address software or by contacting credit reporting agencies, post office, relatives, employers and other possible leads.
Confer with customer by telephone in attempt to determine reason for overdue payment, review terms of sales, service, or credit contract with customer; take appropriate action if customer disputes the account(s).
Request appropriate form letters to customers to notify of transfer of account to our company, encourage payment of delinquent accounts or confirm agreements to settle accounts.
Record information about financial status of customer and status of collection efforts using automated collections software.
Obtain and review appropriate correspondence and documents, both paper and electronic that pertain to the account
Establish payment schedule and grant extensions of payment deadline; determine interest to be charged on overdue amount. If delegated settlement authority, settle account within limits authorized; otherwise, obtain necessary information and confer with supervisor.
Submit necessary codes to transfer account to legal collections if customer fails to respond
Settlement authority established by the Director of Operations
Responsible for ensuring compliance with applicable laws, regulations and company policies across areas of organizational responsibility.
All qualified applicants will receive consideration for employment regardless of age, race, color, sex, gender, religion, national origin, physical or mental disability, citizenship, or any other classes recognized by state or local law or any other characteristic protected under applicable federal, state or local law. We are a drug free workplace.

Keywords: PRA Group, Jackson , Part Time Account Representative, Other , Jackson, Tennessee

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