Field Engineer 4

Company: CorTech
Location: Jackson
Posted on: May 3, 2021

Job Description:

Description: Field Engineer PayRate: $18.57/HR CorTech is looking to hire a Field Engineer in Jackson, TN. PC / Printer Field Technician Key Responsibilities Respond to technical service requests in the area to install and service Dell PCs, Lexmark printers and PC peripherals and/or electronic equipmentTakes service calls and performs incident specific activities such as replaceable unit swapping, image loading, and unit testing as directed by Help Desk, Service Desk or scriptMay perform routine installs, moves, adds and changes as part of a directed team, including:Whole unit replacementPrinter repairsReplacing rollersReplacing fuserReplacing maintenance kitLoad software with a scriptPerforms scripted image loading, unit diagnostics and replaceable unit swappingSimple troubleshooting by running basic diagnostics and performs basic module replacement on PCs, servers and peripheralsPerforms preventative maintenance activities on certain products as directedMaintains a high degree of professionalism in actions, demeanor and sures customer satisfaction throughout Technical and Behavioral Skills High school diploma or GED requiredCompTIA A+ certification requiredSpecific additional vendor or manufacturers' certifications as required, i.e. EMC, Dell, Lexmark, Cisco, Microsoft, CompTIA Network+General knowledge of desktop hardware and software including basic knowledge of Microsoft applicationsAbility to troubleshoot and repair software and hardware issues to include PCs, printers and PC peripherals and/or electronic equipmentMust have valid driver's license and reliable vehicle with appropriate insuranceBasic mechanical skills and understanding of electro static discharge (ESD) proceduresAbility to resolve basic / non-complex problems as directedExcellent communication skills requiredClient and/or governmental clearance may be requiredMust be available for after-hours on-call rotation TBD

Keywords: CorTech, Jackson , Field Engineer 4, Other , Jackson, Tennessee