Customer Service Representative
Company: RRD Financial Services
Posted on: May 3, 2021
Customer Service Representative and Tax
We are Jackson Hewitt, Working Hard for the Hardest
We have a new Career Opportunity for you to deliver exemplary
customer service, and become someones hero!
Join the team that is focused on being advocates for our clients,
and getting them their maximum tax refund, faster, and with fewer
associated fees. We are currently hiring and training associates
for our kiosks that are located inside of Walmart.
Jackson Hewitt offers training related to income tax preparation
and the delivery of excellent customer service. This position has
access to and regularly works with information of a sensitive,
highly confidential nature; and regularly deals with diverse
matters which require a working knowledge of the business. No
previous experience is required.
- Completes all related tax forms in accordance with policies,
and in compliance with legislation and regulations.
- Furnishes taxpayers with sufficient information and advice to
ensure correct tax form completion.
- Consults tax law reference materials to determine procedures
for preparation of atypical returns.
- Answers questions and provide future tax planning to
- Reviews financial records such as income statements and
documentation of expenditures to determine forms needed to prepare
- Researches tax related questions and issues, and responds to
clients appropriately and within a timely manner.
- Resolves client complaints, or refers situations to supervisor
(as appropriate) for resolution
- High School Degree or equivalent required.
- Must be able to obtain certification by the state with a PTIN
(Preparer Tax Identification Number)
This franchise is independently owned and operated by a
franchisee. Your application will go directly to the franchisee,
and all hiring decisions will be made by the management of this
franchisee. All inquiries about employment at this franchisee
should be made directly to the franchise location, and not to
Jackson Hewitt Corporate.
Keywords: RRD Financial Services, Jackson , Customer Service Representative, Other , Jackson, Tennessee
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