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L3 Support Tech Deskside Support

Company: VDart, Inc.
Location: Jackson
Posted on: January 13, 2020

Job Description:

VDart is an IT staffing firm based out of Atlanta, GA specializing in Digital & Emerging technologies. Founded in 2007, VDart has over 1700 employees and contractors spread across 3 continents. We specialize in providing the Fortune 1000 companies, niche hard to find skills in technologies including Social, Mobile, Big Data Analytics, Cloud, Machine Learning, and Artificial Intelligence. With delivery centers in UK, Mexico, Canada, and India, we provide talent solutions to global customers covering EMEA, APAC & Americas. We provide deep technology and domain expertise in BFSI, Energy & Utility, Technology, CPG & Retail industry verticals. VDart is an award-winning organization recognized on Inc 500 Hall of Fame; Atlanta Business Chronicle's Fastest Growing Companies; NMSDC's National Supplier of the Year; Ernst & Young's Regional Entrepreneur of the Year and more. L3 Support Tech Deskside Support Jackson, TN 3 Months Contract Responsibilities: The L3 role will support IT Infrastructure and Services by supporting, validating and documenting processes necessary to maintain production network architecture. The L3 role will play a key role in supporting Cisco network switches, troubleshooting Windows 10 operating system, supporting MS Office 365 and ensuring the network infrastructure is reliably deployed and in good working order during operating hours. This individual is responsible for documenting the processes necessary to maintain IS environment and understanding the technology solutions that are used to support the execution of these business processes. The successful L3 resource will also Perform superior problem solving and troubleshooting skills at the System Engineer level (L3). Communicate technical concepts to non-technical business users and have the technical depth to also communicate effectively to other internal IS Groups Possess the ability to work independently with minimal management supervision. Requirements: Must have experience in administering windows server operating systems. Must have experience in maintaining Cisco switches A solid working knowledge and demonstrated technical proficiency in installing, troubleshooting and resolving problems of various software on Windows 10 Operating system Experience working with VMware vSphere. Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, Cisco switches, disk drives, memory, etc. Experience or knowledge of CRAC/HVAC Units and UPS preferred. Experience working with various levels of technical individuals at remote locations to resolve problems or in implementing on new switches or Servers preferred. Experience using a ticket management system for work prioritization and daily workload management ITIL, CCNE and/or MCSE certifications are desired. Experience on AirWatch/iPhone support is an in advantage Ability to create clear and concise documentation Good written and oral communication skills are required. Ability and confidence in making system recommendations and providing excellent customer support. Experience and/or knowledge of PLC's a plus. Keyskills:L3 Support, Deskside Support ,Cisco switches,OS,Windows OS,CCNA,ITIL,MCSE,VMware,vSphere Referral Program: Ask our recruiting team about how you can be a part of our referral program. If you refer a candidate with the desired qualifications and your candidate accepts the role, you can earn a generous referral fee. We want to hire the best talent available and are committed to building great teams and partnerships. We are Equal Employment Opportunity Employer. VDart Inc Alpharetta, GA recruitersvdartinc.com Follow us on Twitter for the hottest positions: VDart_Jobs Follow us on Twitter: vdartinc - provided by Dice

Keywords: VDart, Inc., Jackson , L3 Support Tech Deskside Support, Other , Jackson, Tennessee

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