L3 Support Tech Deskside Support
Company: VDart, Inc.
Posted on: January 13, 2020
VDart is an IT staffing firm based out of Atlanta, GA specializing
in Digital & Emerging technologies. Founded in 2007, VDart has over
1700 employees and contractors spread across 3 continents. We
specialize in providing the Fortune 1000 companies, niche hard to
find skills in technologies including Social, Mobile, Big Data
Analytics, Cloud, Machine Learning, and Artificial Intelligence.
With delivery centers in UK, Mexico, Canada, and India, we provide
talent solutions to global customers covering EMEA, APAC &
Americas. We provide deep technology and domain expertise in BFSI,
Energy & Utility, Technology, CPG & Retail industry verticals.
VDart is an award-winning organization recognized on Inc 500 Hall
of Fame; Atlanta Business Chronicle's Fastest Growing Companies;
NMSDC's National Supplier of the Year; Ernst & Young's Regional
Entrepreneur of the Year and more. L3 Support Tech Deskside Support
Jackson, TN 3 Months Contract Responsibilities: The L3 role will
support IT Infrastructure and Services by supporting, validating
and documenting processes necessary to maintain production network
architecture. The L3 role will play a key role in supporting Cisco
network switches, troubleshooting Windows 10 operating system,
supporting MS Office 365 and ensuring the network infrastructure is
reliably deployed and in good working order during operating hours.
This individual is responsible for documenting the processes
necessary to maintain IS environment and understanding the
technology solutions that are used to support the execution of
these business processes. The successful L3 resource will also
Perform superior problem solving and troubleshooting skills at the
System Engineer level (L3). Communicate technical concepts to
non-technical business users and have the technical depth to also
communicate effectively to other internal IS Groups Possess the
ability to work independently with minimal management supervision.
Requirements: Must have experience in administering windows server
operating systems. Must have experience in maintaining Cisco
switches A solid working knowledge and demonstrated technical
proficiency in installing, troubleshooting and resolving problems
of various software on Windows 10 Operating system Experience
working with VMware vSphere. Experience installing and
troubleshooting server room hardware components, such as Rack
Servers, Fiber, Cisco switches, disk drives, memory, etc.
Experience or knowledge of CRAC/HVAC Units and UPS preferred.
Experience working with various levels of technical individuals at
remote locations to resolve problems or in implementing on new
switches or Servers preferred. Experience using a ticket management
system for work prioritization and daily workload management ITIL,
CCNE and/or MCSE certifications are desired. Experience on
AirWatch/iPhone support is an in advantage Ability to create clear
and concise documentation Good written and oral communication
skills are required. Ability and confidence in making system
recommendations and providing excellent customer support.
Experience and/or knowledge of PLC's a plus. Keyskills:L3 Support,
Deskside Support ,Cisco switches,OS,Windows
OS,CCNA,ITIL,MCSE,VMware,vSphere Referral Program: Ask our
recruiting team about how you can be a part of our referral
program. If you refer a candidate with the desired qualifications
and your candidate accepts the role, you can earn a generous
referral fee. We want to hire the best talent available and are
committed to building great teams and partnerships. We are Equal
Employment Opportunity Employer. VDart Inc Alpharetta, GA
recruitersvdartinc.com Follow us on Twitter for the hottest
positions: VDart_Jobs Follow us on Twitter: vdartinc - provided by
Keywords: VDart, Inc., Jackson , L3 Support Tech Deskside Support, Other , Jackson, Tennessee
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