Information System Analyst II - Patient Financial
Company: West Tennessee Healthcare
Location: Jackson
Posted on: March 16, 2023
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Job Description:
Overview:
Demonstrates understanding and use of project management tools; can
determine assignments and timelines. May develop project plans for
internal projects. Provides expertise in system selection and
evaluation process in coordination with functional departments
(areas). Assist in the request for proposals and be involved in
pre-contract negotiation of information systems. Assist in the
development of system documentation to include relevant Policies &
Procedures relating to security, integrity and functional areas of
a system. Demonstrates proficiency as an application administrator
for assigned moderate complexity applications. Manage the
development and implementation of information systems to ensure
desired goals and objectives are met. Provide training and
mentoring to Systems Analysts I personnel. Incumbent will be
responsible for responding to problems 24 hours a day 7 days a
week. Employee is subject to call back as required by the
hospital.
Responsibilities:
Responsible for moderate complexity application support to end
users, including user account maintenance, system security,
incident response, coordinating and implementing upgrades, testing,
documentation of incident resolutions and system changes.Develops
and implements new information systems applications or
functionality of moderate to high complexity. Completes all phases
of moderate scope projects including analysis, design, testing,
user training, documentation, implementation and follow up.
Develops and executes test plans.Analyzes, documents and completes
IS maintenance activities and end user change requests. Follows
change management policies and processes.Investigates, analyzes and
resolves IS user and system problems. Demonstrates knowledge of
technical components of supported applications such as basic server
knowledge and backend tools.Communicates with users, management,
vendors, and others via email, phone, and face-to-face interaction
for data gathering and status updates for all areas of
responsibility assigned. Must possess very good written and verbal
communication skills.Serves as system administrator for moderate to
high complexity applications, including managing installations,
upgrades, and daily maintenance. Assists system administrators of
higher complexity systems. Trains and mentors Systems Analyst I
personnel.Prepares and maintains documentation of all assigned
incidents, changes, and project work.Participates in process
improvement initiatives as identified.Contributes to a positive
team environment.Develop inter-departmental relationships.Actively
supports the Mission, Vision and Values of the
organization.Completes all hospital-wide orientation, complying
with policies, and accepting personal responsibility for mandatory
in-service requirements.Performs related responsibilities as
required or directed.
Qualifications:
EDUCATION: Trained professional with knowledge of Healthcare/IS
normally acquired through an Associates Degree or a Bachelor Degree
or 3 years of equivalent work experience.LICENSURE, REGISTRATION,
CERTIFICATION:N/AEXPERIENCE:Two (2) or more years of experience in
analysis, design and support of healthcare systems.
Keywords: West Tennessee Healthcare, Jackson , Information System Analyst II - Patient Financial, IT / Software / Systems , Jackson, Tennessee
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