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COMPUTER SYSTEM ANALYST/HELPDESK TECHNICIAN

Company: LANE COLLEGE
Location: Jackson
Posted on: August 5, 2022

Job Description:

Job DetailsLevelExperiencedJob LocationLane College - Jackson, TNRemote TypeN/APosition TypeFull TimeEducation Level4 Year Degree PreferredSalary RangeUndisclosedTravel PercentageNoneJob ShiftDayJob CategoryInformation TechnologyDescriptionPosition: Computer System Analyst/Helpdesk TechnicianDepartment: Information TechnologyReports to: Associate VP of TechnologyFSLA: Salary Exempt Remote Work: NoJob Responsibilities: System Analyst Function:Support for end users and end users access.Support for computer applications.Support for distant learners.Reviewing data and trends associated with the implementation of online learning.Database Support.Helpdesk FunctionHardware and software installationCoordinator for helpdesk systemRectifying campus support issues with networking (wired and wireless)Moving of equipment.Answering phones and directing I.T. support traffic.Qualifications: Bachelor's degree preferred in computer science or related field. Associates degree will be considered with 3 to 5 years of experience in information technology support.Excellent computer, communication, and interpersonal skills.Experience is Microsoft office application and Microsoft operation system.Proven ability to learn, understand and utilize new software programs quickly and effectively.Strong organizational skills and gives attention to detail.Ability to lift a minimum 50. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

Keywords: LANE COLLEGE, Jackson , COMPUTER SYSTEM ANALYST/HELPDESK TECHNICIAN, IT / Software / Systems , Jackson, Tennessee

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