PC / Printer Field Technician (Onsite Support)
Company: E-Solutions, Inc.
Location: Jackson
Posted on: February 20, 2021
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Job Description:
HiHope you are doing well.Please take a look & let me know your
comfort level with the same. Please share an updated resume if feel
interested. PC / Printer Field Technician (Onsite Support)Jackson,
TN Key Responsibilities * Respond to technical service requests in
the area to install and service Dell PCs, Lexmark printers and PC
peripherals and/or electronic equipment* Takes service calls and
performs incident specific activities such as replaceable unit
swapping, image loading, and unit testing as directed by Help Desk,
Service Desk or script* May perform routine installs, moves, adds
and changes as part of a directed team, including:o Whole unit
replacemento Printer repairs* Replacing rollers* Replacing fuser*
Replacing maintenance kito Load software with a scripto Performs
scripted image loading, unit diagnostics and replaceable unit
swappingo Simple troubleshooting by running basic diagnostics and
performs basic module replacement on PCs, servers and peripheralso
Performs preventative maintenance activities on certain products as
directedo Maintains a high degree of professionalism in actions,
demeanor and dress.o Insures customer satisfaction throughout
Technical and Behavioral Skills * High school diploma or GED
required* Background investigation and drug screen required*
CompTIA A+ certification required* Specific additional vendor or
manufacturers' certifications as required, i.e. EMC, Dell, Lexmark,
Cisco, Microsoft, CompTIA Network+* General knowledge of desktop
hardware and software including basic knowledge of Microsoft
applications* Ability to troubleshoot and repair software and
hardware issues to include PCs, printers and PC peripherals and/or
electronic equipment* Must have valid driver's license and reliable
vehicle with appropriate insurance* Basic mechanical skills and
understanding of electro static discharge (ESD) procedures* Ability
to resolve basic / non-complex problems as directed* Excellent
communication skills required* Client and/or governmental clearance
may be required* Must be available for after-hours on-call rotation
Current location-Zip code- Thanks & Regards,Sahil SinglaTechnical
RecruiterPE: 2N Market St, Suite # 400, San Jose, CA- 95113
USA - CANADA - UK - SINGAPORE - MALAYSIA - INDIADisclaimer:
E-Solutions provides equal employment opportunities (EEO) to all
employees and applicants for employment without regard to race,
color, religion, gender, sexual orientation, gender identity or
expression, national origin, age, disability, genetic information,
marital status, amnesty, or status as a covered veteran in
accordance with applicable federal, state and local laws. We
especially invite women, minorities, veterans, and individuals with
disabilities to apply. EEO/AA/M/F/Vet/Disability. - provided by
Dice
Keywords: E-Solutions, Inc., Jackson , PC / Printer Field Technician (Onsite Support), IT / Software / Systems , Jackson, Tennessee
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