PC / Printer Field Technician (Onsite Support)

Company: E-Solutions, Inc.
Location: Jackson
Posted on: February 20, 2021

Job Description:

HiHope you are doing well.Please take a look & let me know your comfort level with the same. Please share an updated resume if feel interested. PC / Printer Field Technician (Onsite Support)Jackson, TN Key Responsibilities * Respond to technical service requests in the area to install and service Dell PCs, Lexmark printers and PC peripherals and/or electronic equipment* Takes service calls and performs incident specific activities such as replaceable unit swapping, image loading, and unit testing as directed by Help Desk, Service Desk or script* May perform routine installs, moves, adds and changes as part of a directed team, including:o Whole unit replacemento Printer repairs* Replacing rollers* Replacing fuser* Replacing maintenance kito Load software with a scripto Performs scripted image loading, unit diagnostics and replaceable unit swappingo Simple troubleshooting by running basic diagnostics and performs basic module replacement on PCs, servers and peripheralso Performs preventative maintenance activities on certain products as directedo Maintains a high degree of professionalism in actions, demeanor and dress.o Insures customer satisfaction throughout Technical and Behavioral Skills * High school diploma or GED required* Background investigation and drug screen required* CompTIA A+ certification required* Specific additional vendor or manufacturers' certifications as required, i.e. EMC, Dell, Lexmark, Cisco, Microsoft, CompTIA Network+* General knowledge of desktop hardware and software including basic knowledge of Microsoft applications* Ability to troubleshoot and repair software and hardware issues to include PCs, printers and PC peripherals and/or electronic equipment* Must have valid driver's license and reliable vehicle with appropriate insurance* Basic mechanical skills and understanding of electro static discharge (ESD) procedures* Ability to resolve basic / non-complex problems as directed* Excellent communication skills required* Client and/or governmental clearance may be required* Must be available for after-hours on-call rotation Current location-Zip code- Thanks & Regards,Sahil SinglaTechnical RecruiterPE: 2N Market St, Suite # 400, San Jose, CA- 95113

USA - CANADA - UK - SINGAPORE - MALAYSIA - INDIADisclaimer: E-Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability. - provided by Dice

Keywords: E-Solutions, Inc., Jackson , PC / Printer Field Technician (Onsite Support), IT / Software / Systems , Jackson, Tennessee