Hourly Shift Coordinator
Company: Popeyes
Location: Memphis
Posted on: January 14, 2026
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Job Description:
Job Description Job Description POSITION OVERVIEW: The Hourly
Shift Coordinator (HSC) is the Shift Leader of the restaurant
focused on delivering sales and profit results through
profitability, Guest, people & operations. The HSC supports the
Restaurant General Manager (RGM) and Assistant Manager (AM) in
managing the operations during assigned shifts, driving key
performance outcomes related to sales, profitability, guest service
and people. The HSC operates under the direction of the RGM and
directly manages a shift of Team Members. SUMMARY OF ESSENTIAL
DUTIES AND RESPONSIBILITIES: PROFITABILITY Follows all cash control
and security procedures (e.g. safe counting, cash drawers)
Maintains inventory by performing Daily and Weekly inventory
inspections Receives inventory truck orders GUEST Motivates and
directs Team Members to exceed guest expectations with accurate,
fast, and friendly service in clean surroundings PEOPLE Provides
coaching and feedback to Team Members to increase the restaurant
team’s capabilities and raise restaurant performance OPERATIONS
Sets an example for Team Members by working hard to implement shift
plan and drive operational results Directs efficient and accurate
preparation and sale of products for prompt delivery within
established speed of service guidelines Motivates Team Members
during shift on each of the workstations Reviews restaurant results
to identify successes and areas for improvement Ensures that
restaurant upholds operational and brand standards *Performs duties
of the Team Member when necessary QUALIFICATIONS AND SKILLS: Must
be at least eighteen (18) years of age High School Diploma or GED
required, 2 years of college preferred 1-2 years of previous quick
service restaurant experience Demonstrated understanding of guest
service principles Available to work evenings, weekends and
holidays Ability to work long and/or irregular shifts as needed,
for proper functioning of the restaurant
Keywords: Popeyes, Jackson , Hourly Shift Coordinator, Hospitality & Tourism , Memphis, Tennessee
