Fine Jewelry Merchandise Supervisor - Old Hickory Mall
Company: JCPenney
Location: Jackson
Posted on: August 7, 2022
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Job Description:
General Description Do you like helping others excel? Do you
like interacting with customers and finding ways to make them
happy? Do you like partnering with peers to get big results? Well,
being a Fine Jewelry Merchandise Supervisor at JCPenney might be a
perfect fit Your role as the Fine Jewelry Merchandise Supervisor is
to supervise and engage a team of Fine Jewelry associates to
deliver an amazing shopping experience that will delight our
customer, creating loyalty that will have them coming back to the
store for years to come You will be expected to provide great
Customer service and sales; sales floor leadership and staff
supervision; scheduling to meet coverage, along with an ability to
provide dynamic leadership, and consistent execution of the
elements that drive sales.Primary Responsibilities:Customer
Service- Models and holds team accountable for outstanding customer
service. Actively listens to customer issues to resolve problems.
Maximizes sales and service by ensuring staff is scheduled
appropriately. Drive planning and execution of events and credit
card acquisition.Sales- You are constantly challenging yourself and
the team to drive profitable sales growth through supervising and
engaging with the associates. Coaches and develops team by modeling
JCPenney's company values to build lasting customer relationships
that drive productivity and sales.Merchandise Flow & Placement- You
will be well prepared to provide direction and support to your team
to ensure that merchandise flows to the floor efficiently. You and
your team and constantly working to maintain stock levels and
presentation standards to the customer. Team Development - Partners
with store management team to source and hire store talent for
hourly positions. Plays an active role in the training and
development of associates; coaches in the moment, addresses
performance issues, and partners with the General Manager on
succession planning for the store.Performance Standards -
Consistently meets established performance standards; including but
not limited to: shrink and safety initiatives, Omnichannel,
scheduling efficiency, associate relations, engagement, customer
service, profit, productivity, and attendance.Core Competencies &
Accomplishments:To achieve success at JCPenney, a supervisor will
possess the following:Work experience- Minimum of 2 years retail
experienceEducation- Bachelor degree or equivalent work
experienceDrives Performance - Solve problems and make smart
decisions that drive sales, profit or customer service; execute
your work efficiently and effectively; inspire strong performance
in yourself and othersBuilds Relationships - Develops positive
relationships: establishes strong networks, shows respect for
different styles, and communicates effectively to a wide tensity-
Proactively find ways to improve the customer experience; show the
confidence and courage to do what's right; take action with energy
and urgencyShows Courage - A confident leader; willing to take on
challenging assignments. Acts in accordance with beliefs and deals
with conflict quickly and in a positive manner. About JCPenney:At
JCPenney, we share a passion for serving customers, supporting our
communities and being the best retailer for all families. As a
company founded on the Golden Rule, our success is rooted in the
belief that we treat everyone the way we would want to be treated.
At every touchpoint, customers discover stylish merchandise at
incredible value from an extensive portfolio of private, exclusive
and national brands. Reinforcing this shopping experience is the
customer service and warrior spirit of associates across the globe,
all driving toward the Company's mission to help customers find
what they love for less time, money and effort.Working at JCPenney
means joining a dedicated team of associates who are encouraged to
be uniquely themselves in a safe, caring and welcoming environment.
It is a place where careers prosper, accomplishments are celebrated
and diversity flourishes. It's a place that's meant for you. If
eligible, we offer a competitive benefits package including
medical/dental/vision, term life insurance, paid vacation/holidays,
and 401(k) with company match. All associates are eligible for an
associate discount on JCPenney merchandise. Job Title: Fine Jewelry
Merchandise Supervisor - Old Hickory MallLocation:Jackson, TN,
United States-Old Hickory Mall 2021 N Highland Ave Ste 15Job ID:
1109760 J.C. Penney Company Inc.Plano, Texas
Keywords: JCPenney, Jackson , Fine Jewelry Merchandise Supervisor - Old Hickory Mall, Hospitality & Tourism , Jackson, Tennessee
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