Retail Omni Channel Lead
Company: Dick's Sporting Goods
Location: Jackson
Posted on: June 15, 2022
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Job Description:
This position is responsible for leading and coordinating all
omni-channel activities in the store including ship from store and
buy online pickup in store. Responsibilities also include
conducting loss prevention procedures related to omni-channel
activities and training associates on omni-channel tasks Coordinate
Daily Omni-Channel Tasks: * Effectively lead associates through the
daily SFS pick and pack process according to company standard
operating procedures * Ensure a sufficient quantity of SFS supplies
are on hand to meet demand (bags, boxes, packing tape, toner, free
return labels, etc.) * Assist in the completion of incoming BOPIS
orders including picking, pack checking and prepping orders for
hold bins * Support the Customer Pickup Process for BOPIS orders by
retrieving orders from the stockroom and providing to the Head
Coach in a timely manner * Complete the BOPIS aged order review on
a daily basis including review of orders, changing status in the
system and returning product to the sales floor * Provide feedback
to the management team on the omni-channel activities that are
occurring in the store Inventory Control: * Complete daily UPS Box
Count Audits * Maintain the SFS Box Count and Store Manager Box
Audit Binder to company standards * Assist in the completion of SFS
box audits according to company standards Training: * Assist in
training associates on the SFS and BOPIS system and the documented
Standard Operating Procedures We are genuine in our belief that
sports make people better and so are you! Immerse yourself in a
workplace that loves to be active and lives the brand. Associates
joining our team have an opportunity to be a part of the #1
sporting goods retailer in the country and create a lasting impact
on their communities through sport and activity. On our Team,
everyone plays a critical role. Your Mission (and Ours) is to serve
and inspire athletes and outdoor enthusiasts to achieve their
personal best through the relentless improvement of everything we
do. Success Profile: * Flexible Availability - Including Nights,
Weekends, and/or Holidays * Customer-service oriented * Problem
solving and troubleshooting capabilities * Strong details
orientation * Superior organizational abilities * Process and
Procedure oriented Click HERE to review our Rewards & Benefits
Information DICK'S Sporting Goods is an Equal Opportunity Employer.
Organization: Store0704 Jackson TN* *Title: *Retail Omni Channel
Lead Location: Tennessee-Jackson-Store0704 Jackson TN Requisition
ID: 22000BFH
Keywords: Dick's Sporting Goods, Jackson , Retail Omni Channel Lead, Hospitality & Tourism , Jackson, Tennessee
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here to apply!
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