Director, Le Bonheur Children's Hospital Critical Care Transport Team
Company: Methodist Le Bonheur Healthcare
Location: Memphis
Posted on: April 18, 2024
Job Description:
Title: Director, Le Bonheur Children's Hospital Critical Care
Transport Team Job
Date: Apr 15, 2024
Facility: Le Bonheur (0205)
Summary
The Director, Transport Services is accountable for the 24-hour
operations of transfer center and Pedi Flite. The incumbent is
responsible for clinical care delivery, leadership of Associates,
fiscal stewardship of the department's resources, and for the
creation of a positive clinical and associate work environment. The
director contributes to the organization's and system's success in
clinical outcomes, service to all customers (patients, families,
physicians, and Associates), and to a positive financial state.
Models appropriate behavior as exemplified in MLH Mission, Vision
and Values.
Education/Experience/Licensure
Education/Formal Training
Work Experience
Credential/Licensure
REQUIRED:
Master's Degree in Healthcare related Field
Five (5) years of clinical healthcare experience required.
Current license to practice as an RN, RRT, OR EMT-Paramedic in the
state/states where work is performed
PREFERRED:
N/A
Management responsibility in a clinical setting strongly
preferred.
National certification in the clinical specialty.
SUBSTITUTIONS ALLOWED:
N/A
N/A
N/A
Knowledge/Skills/Abilities
- Must weigh 240 pounds or less.
- Identified leadership competencies.
- Demonstrates leadership and influences others at multiple
levels both within the organization and externally.
- Strong ability to communicate across diverse constituents
including medical staff, management, associate, and external
constituencies.
- Ability to understand and prepare complex written materials
such as contracts, technical documentation and patient
records.
- Use of PC and applications including word processing.
- Ability to use data, interpret reports, analyze, draw
conclusions, and make appropriate plans.
- Proven skills in interpersonal relationships, planning,
organizing, and follow-up.
- Exceptional verbal, written, and interpersonal skills; adept at
presenting and facilitating communications to key stakeholders. Key
Job Responsibilities
- Clinical Operations: Is accountable for the assigned service
areas 24 hours/7days. Responsible for the delivery of effective
patient care through staff Associates. Leads development and
implementation of strategies for the safety of patients. Responsive
to the outcomes of clinical care by participation in the
development and implementation of improvement solutions. Responsive
to the outcomes of customer satisfaction by participation in the
development and implementation of improvement solutions.
- Associate Management: Hires, coaches, develops, and evaluates
the performance of associates. Works through Chiefs to ensure
effective deployment of the care delivery system. Coaches Chiefs in
leadership of associates. Creates positive work environments.
Accountable for associate retention and engagement outcomes.
Ensures effective and efficient use of human resources.
Appropriately plans staffing and scheduling. Collaborates across
appropriate system resources for education and development of
Associates. Oversees and maintains program compliance with
associate competencies and clinical requirements such as annual
skills, cornerstone, and required certifications. Ensures each
associate in Pedi Flite/Transfer center maintains licensing and
certifications as required.
- Fiscal Management: Participates in planning activities
regarding the services. Develops budgets for human, other operating
and capital budgets. Effectively deploys the fiscal plan for the
scope of responsibility. Understands and analyzes fiscal variances
and initiates appropriate plans for management. Effectively uses
data and outcome information from various systems and sources.
- Environmental Management & General Management of the Business:
Ensures continued readiness regarding accreditation and regulatory
requirements. Responsible for the general upkeep of the physical
facilities and patient care equipment. Leads implementation of
technology and other assigned projects.
- Professional Practice Leadership: Serves as professional role
model for the discipline of Nursing, RRT, and Paramedics, and
models high level professionalism through knowledge and actions.
Completes high level professional designations, such as board
certifications and takes an active role in professional leadership
both locally and regionally.
- Transfer Center: Develops policies and procedures for call
center operations. Responsible for training and development of
associates. Addresses referring complaints as they arise. Supports
and oversees supervisors of this business unit. Analyzes all
aspects of transfer center/Pedi-Flite operations for potential
improvement opportunities. Designs and recommends processes,
systems, procedures, and operational changes to increase efficiency
and effectiveness. Identifies and communicates potential business
opportunities.
- Pedi-Flite: Supports strategic development of transport
program. Supports and oversees supervisors of this business unit.
Responsible for training and development of associates. Manages the
pharmacy operations of the transport program. Works collaboratively
with the Manager/Clinical Business Services for Emergency Services.
Maintains vehicles in compliance to standards of City, State, and
EMS Board and able to pass any and all inspections (s). Ensures any
medication in inventory or on-board vehicles are current, secured,
and those medications expired are discarded appropriately.
- Other duties as assigned. Physical Requirements
- The physical activities of this position may include climbing,
pushing, standing, hearing, walking, reaching, grasping, kneeling,
stooping, and repetitive motion.
- Must have good balance and coordination.
- The physical requirements of this position are: medium work -
exerting up to 50 lbs. of force occasionally and/or up to 25 lbs.
of force frequently.
- The Associate is required to have close visual acuity including
color, depth perception, and field of vision to perform an
activity, such as assessing patients, preparing and analyzing data
and figures; transcribing; viewing a computer terminal; or
extensive reading.
- Frequent invasive and non-invasive patient contact.
- Exposure to patient body fluids as well as exposure to
hazardous or poisonous materials.
- Ability to react quickly to emergency situations. Nearest Major
Market: Memphis
Job Segment: ICU, Patient Care, Medical, Emergency Medicine,
Compliance, Healthcare, Legal
Keywords: Methodist Le Bonheur Healthcare, Jackson , Director, Le Bonheur Children's Hospital Critical Care Transport Team, Executive , Memphis, Tennessee
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