Quality Manager

Company: THE CARLSTAR GROUP LLC
Location: Jackson
Posted on: May 27, 2023

Job Description:

Quality Manager

Company Overview

With approximately $800 million in revenue, The Carlstar Group, LLC ("Carlstar" or the "Company") is a leading producer of specialty tires, wheels, and assemblies for diverse end markets including: lawn & garden, construction, power sports (primarily all-terrain vehicle tires), trailers, and agriculture.

Carlstar (and its predecessor) have been in the engineered rubber products business for over 100 years and sells its products under many of the most recognized brand names in their respective market segments including Carlisle, ITP, and Cragar, among others. In addition, the Company has one of the broadest distribution channels and the largest installed bases within its served North American markets. The Company is a strategic supplier to leading OEMs such as John Deere, Polaris, Husqvarna, MTD, and BRP, and is sole sourced on a number of their leading platforms. Approximately 59% of Carlstar's revenue is derived from higher margin aftermarket sales, leveraging the Company's large installed base of OEM products. Carlstar has approximately 3,400 employees and operates four manufacturing facilities in both North America and China and twelve distribution centers.

Carlstar is engaged in serving lower volume, higher mix business where the Company must economically manage thousands of SKUs with low individual order quantities through a complex distribution network in a marketplace that highly values timely and accurate order fulfillment.

Through the implementation of efficient operational (enhanced SIOP, lean manufacturing, inventory planning, optimization of the distribution network, redesign and value engineering of compounds and products, improved process control, activity based costing, etc.) and intelligent commercial (dynamic pricing and material margin management, new product development, refined channel management, new account conquests, etc.) strategies, the company is targeting improving performance to over 12% EBITDA margins on substantially higher revenue over time. The company is on a very strong performance trajectory today.

To learn more about The Carlstar Group, please visit the company's web site: https://www.carlstargroup.com/.

Position Summary:

The Quality Manager is responsible for developing, implementing, maintaining and managing the quality control systems and processes. This position is also a key participant and leader in the continuous improvement efforts of the plant's products, processes and the QMS. The position directly supervises the quality department and is responsible for strategies and plans that achieve revenue, operating profit, quality and lean manufacturing objectives. This position is a highly visible and responsible role that is accountable to uphold the quality standards of the organization while working to meet the goals of the business.

This position reports to the Director of Global Quality.

Pivotal Experience and Expertise:

Carlstar seeks a result -oriented, self-driven, hands-on Quality Manager with experience leading high performing, cross functional teams. A proven track record of leading change and implementing best practices in the plant's products, processes, and the quality management system.

Strong communication skills needed to lead site Quality engineers & Technicians in meeting customer expectations, acting as liaison with the company and Customers on quality matters, and training production employees on quality issues and trends.
Drive Problem solving activities at all levels engaging cross-functional team to improve key KPIs measuring internal and customer facing quality
Act as a subject mater expert in advanced quality planning including coaching and training of employees in various aspects of advanced quality planning
Identifying manufacturing and development constraints, perform root cause analysis, and drive corrective and preventive actions implementation and validation.
Development of quality systems and procedures to improve the operating quality and efficiency of the plant.
A Bachelor's degree in Engineering discipline is required.
6 years of experience in quality experience and manufacturing environment required.
Experience with lean manufacturing/continuous improvement techniques.
Six Sigma, Shainin, or other statistical problem-solving certification and/or experience preferred.
ISO 9001:2015 quality system management experience
Lead / participate in product and process improvement activities.

Leadership Capabilities & Culture Fit:

Unquestionable integrity, ethics and judgment. The courage and ability to take a strong position when required for the good of the Company.
Excellent communication skills. The ability to be collaborative and translate complex quality and operational issues in terms readily understandable to site leaders.
Highly intelligent and analytical, possessing the intellectual curiosity to probe and understand how the dimensions within their area of responsibility work and influence the broader business.
Results-oriented approach to decision making. Proven ability to quickly assimilate and have an impact.
Strong interpersonal skills. An ability to positively engage with people at all levels of the organization.
Developing the acumen to zoom into the weaker points of situations through pointed questions and critical thinking, without seeking to embarrass or impress others, but to strengthen execution capabilities.
He or she will embrace a philosophy of transparency, healthy debate, and accountability; and will work to weave them into the organization's Standard Operating Procedure.
Demonstrated ability to influence others.

Keywords: THE CARLSTAR GROUP LLC, Jackson , Quality Manager, Executive , Jackson, Tennessee