Quality Manager
Company: THE CARLSTAR GROUP LLC
Location: Jackson
Posted on: May 27, 2023
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Job Description:
Quality Manager
Company Overview
With approximately $800 million in revenue, The Carlstar Group, LLC
("Carlstar" or the "Company") is a leading producer of specialty
tires, wheels, and assemblies for diverse end markets including:
lawn & garden, construction, power sports (primarily all-terrain
vehicle tires), trailers, and agriculture.
Carlstar (and its predecessor) have been in the engineered rubber
products business for over 100 years and sells its products under
many of the most recognized brand names in their respective market
segments including Carlisle, ITP, and Cragar, among others. In
addition, the Company has one of the broadest distribution channels
and the largest installed bases within its served North American
markets. The Company is a strategic supplier to leading OEMs such
as John Deere, Polaris, Husqvarna, MTD, and BRP, and is sole
sourced on a number of their leading platforms. Approximately 59%
of Carlstar's revenue is derived from higher margin aftermarket
sales, leveraging the Company's large installed base of OEM
products. Carlstar has approximately 3,400 employees and operates
four manufacturing facilities in both North America and China and
twelve distribution centers.
Carlstar is engaged in serving lower volume, higher mix business
where the Company must economically manage thousands of SKUs with
low individual order quantities through a complex distribution
network in a marketplace that highly values timely and accurate
order fulfillment.
Through the implementation of efficient operational (enhanced SIOP,
lean manufacturing, inventory planning, optimization of the
distribution network, redesign and value engineering of compounds
and products, improved process control, activity based costing,
etc.) and intelligent commercial (dynamic pricing and material
margin management, new product development, refined channel
management, new account conquests, etc.) strategies, the company is
targeting improving performance to over 12% EBITDA margins on
substantially higher revenue over time. The company is on a very
strong performance trajectory today.
To learn more about The Carlstar Group, please visit the company's
web site: https://www.carlstargroup.com/.
Position Summary:
The Quality Manager is responsible for developing, implementing,
maintaining and managing the quality control systems and processes.
This position is also a key participant and leader in the
continuous improvement efforts of the plant's products, processes
and the QMS. The position directly supervises the quality
department and is responsible for strategies and plans that achieve
revenue, operating profit, quality and lean manufacturing
objectives. This position is a highly visible and responsible role
that is accountable to uphold the quality standards of the
organization while working to meet the goals of the business.
This position reports to the Director of Global Quality.
Pivotal Experience and Expertise:
Carlstar seeks a result -oriented, self-driven, hands-on Quality
Manager with experience leading high performing, cross functional
teams. A proven track record of leading change and implementing
best practices in the plant's products, processes, and the quality
management system.
Strong communication skills needed to lead site Quality engineers &
Technicians in meeting customer expectations, acting as liaison
with the company and Customers on quality matters, and training
production employees on quality issues and trends.
Drive Problem solving activities at all levels engaging
cross-functional team to improve key KPIs measuring internal and
customer facing quality
Act as a subject mater expert in advanced quality planning
including coaching and training of employees in various aspects of
advanced quality planning
Identifying manufacturing and development constraints, perform root
cause analysis, and drive corrective and preventive actions
implementation and validation.
Development of quality systems and procedures to improve the
operating quality and efficiency of the plant.
A Bachelor's degree in Engineering discipline is required.
6 years of experience in quality experience and manufacturing
environment required.
Experience with lean manufacturing/continuous improvement
techniques.
Six Sigma, Shainin, or other statistical problem-solving
certification and/or experience preferred.
ISO 9001:2015 quality system management experience
Lead / participate in product and process improvement
activities.
Leadership Capabilities & Culture Fit:
Unquestionable integrity, ethics and judgment. The courage and
ability to take a strong position when required for the good of the
Company.
Excellent communication skills. The ability to be collaborative and
translate complex quality and operational issues in terms readily
understandable to site leaders.
Highly intelligent and analytical, possessing the intellectual
curiosity to probe and understand how the dimensions within their
area of responsibility work and influence the broader business.
Results-oriented approach to decision making. Proven ability to
quickly assimilate and have an impact.
Strong interpersonal skills. An ability to positively engage with
people at all levels of the organization.
Developing the acumen to zoom into the weaker points of situations
through pointed questions and critical thinking, without seeking to
embarrass or impress others, but to strengthen execution
capabilities.
He or she will embrace a philosophy of transparency, healthy
debate, and accountability; and will work to weave them into the
organization's Standard Operating Procedure.
Demonstrated ability to influence others.
Keywords: THE CARLSTAR GROUP LLC, Jackson , Quality Manager, Executive , Jackson, Tennessee
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