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Program Manager

Company: Support Solutions
Location: Jackson
Posted on: May 16, 2022

Job Description:

GET PAID WEEKLY!!!BE PART OF A DYNAMIC TEAM DEDICATED TO HELPING OTHERS!If you are looking for a great opportunity to make an impact in people's lives, join our team!Support Solutions is seeking compassionate, caring individuals to provide supervision and coordination of residential, day, and personal assistance supports for people with intellectual and developmental disabilities, working in our DIDD, ECF (Employment and Community First) CHOICES programs.The ideal candidate will have the following skills and attributes:

  • Detailed oriented
  • Ability to manage and adhere to processes
  • Effective verbal and written communication skills
  • Effective organizational skills, able to complete heavy workloads within established time frames, and perform with frequent interruptions and/or distractions
  • Possess a high degree of leadership and a lead by example mindset, make appropriate job decisions following standard office policies and procedures, recognize an emergency situation and take appropriate action, think through the consequences of a decision prior to making it
  • Has effective time management in the office and in the field and adjust priorities quickly as circumstances dictateIf you are ready to become a contributor to an industry leader in the field of intellectual disabilities, we encourage you to apply to become a valued team member.GENERAL FUNCTION:To provide supervision and coordination of residential, day and personal assistance supports for persons served. This position will act as a liaison between Direct Support Professionals, and administration for the day-to-day operation of the assigned areas. This includes ensuring that person(s) served needs are met, staffing ratios are correct, staff are properly trained, and documentation is complete and accurate and that all areas of responsibility meet state and licensure requirements.
  • Assist with supervision, evaluations, completion of disciplinary actions, hiring of Direct Support Professionals in the locations assigned.
  • Schedule and hold regular staff meetings and staff training. Ensure appropriate coverage of all shifts and the completion of all duties.
  • Assure that all aspects of the person(s) served records (hard copy and electronic) are current and conform to all regulations and standards. Including a review of Electronic Records daily to assure that daily notes are entered by all staff in the home and meet expectations of funding sources.
  • Assure that all required/recommended medical appointments are completed; assure that staff coverage is arranged to accompany person(s) served to appointments, and assure communication to all staff regarding that appointment. Any follow-up appointments should be documented in the electronic record.
  • Ensure that training specific to the needs of the individual is completed for all staff before they work with any person served. Coordinate any behavior or therapy training for new staff.
  • Ensure that supervision visits are completed and documented. This includes three (3) unannounced visits in each home and one (1) unannounced visit during community-based day services for each individual Monthly Follow up on identified issues.
  • The Program Manager may be required to cover a shift if/when subordinate staff is unavailable.Benefits:
    • Bonuses
    • Paid Training
    • Paid Time Off (PTO)
    • Competitive Wages
    • 8 Paid Holidays per year
    • 401K Program
    • Medical Insurance, Dental, Vision, Life Insurance
    • Employee Assistance Program.

      • Must have a high school diploma or equivalent. A college degree is preferred.
      • Must have a minimum of three (3) years of supervisory/ management experience in providing supports for people with intellectual disabilities.
      • Excellent communication skills and self-directed responsibility are expected. Must have the desire and skills to mentor team members.
      • Must have proficient computer knowledge.
      • Must have a valid driver's license and maintain a valid driver's license and acceptable driving record throughout employment with Support Solutions.
      • Must meet state and local requirements regarding criminal background check, sexual offender check, abuse registry, drug screening, and felony offender listing.
      • Must meet all training requirements and keep training current.Support Solutions is an Equal Employment Opportunity (EEO) employer that is committed to diversity. Support Solutions does not discriminate in employment opportunities, decisions or practices on the basis of race, color, religion, sex, sexual orientation, genetics, national origin, age, mental or physical handicap or disability, citizenship, gender identity, veteran status, or any other characteristic protected by law. Support Solutions will make reasonable accommodations for qualified individuals with known disabilities; unless doing so would result in an undue hardship. This policy governs all aspects of employment, including hiring, job assignment, promotion, compensation, discipline, termination, and access to benefits and training.PI177489277

Keywords: Support Solutions, Jackson , Program Manager, Executive , Jackson, Tennessee

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