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Program Manager

Company: Support Solutions
Location: Jackson
Posted on: January 10, 2021

Job Description:

Support Solutions seeks talented, gifted, and creative individuals to add to our current dynamic team. If you are ready to become a contributor to an industry leader in the field of Intellectual Disabilities, we encourage you to apply to become a valued team member. We are looking forward to having someone like you to lead us into the future! Support Solutions offers the following benefits to employees considered full time:

  • Paid Training
  • PTO (Paid Time Off)
  • Competitive Wages
  • 8 Paid Holidays per year
  • 401K Program
  • Medical Insurance
  • Prescription Drug Coverage
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Employee Assistance Program
  • Bereavement and Jury Duty
  • Employee of the Month Award GENERAL FUNCTION: To provide supervision and coordination of residential supports and services, operating under the guidelines of the State of TN Department of Intellectual and Developmental Disabilities. This position will act as liaison between Residential staff and administration for the day to day operations of the sites this position is assigned to support. ESSENTIAL FUNCTIONS: In order to perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities assistance with performing the essential functions of this position.
  • Participation in ISP meetings and COS for the service recipients assigned to his/her area.
  • When appropriate assist in briefing each new PC that he/she mentors on the proper etiquette and expectations of attending ISP and COS meetings when representing SP that supported by Support Solutions.
  • Ensuring that TSN are completed for all staff before they work with any service recipient. Coordinate any behavior or therapy training for new staff entering the SP home consistently. Communicate this task to any new PC that he/she mentors and ensure that task has been completed until new hire has mastered this expectation.
  • Ensure the prompt implementation of service plans, BSP, therapy plans and ISP goals for those persons he/she is directly supporting and communicate this information to the newly hired Program Coordinators he/she mentors.
  • Ensure that three visit and site check requirement is met and documented. Review newly hired PC documentation and ensure this policy is being adhered to until new hire has mastered task.
  • Review and approve staff schedules and SP activity calendars. Communicate agency's goals to newly hired PC he/she mentors concerning staff schedules and activity calendars.
  • Review daily notes weekly and ensure monthly summaries for each SR assigned to this position is completed. Work cooperatively with the Records Department to ensure content of notes are relevant to the SP's ISP and communicate to newly hired PC that he/she mentors the importance of this review, as well as monitor their progress of programmatic task, until mastered.
  • Ensure that training requirements for his/her position is completed in a timely manner and likewise for all staff assigned under this position.
  • Ensure that staff meetings and DSP are conducted monthly or weekly if needed. Maintain notes for those meetings so that SP and DSP can follow up on problem areas.
  • Assist with transitions and admissions to all programs that Support Solutions provides.
  • Encourage high productivity, commitment and cooperation by sharing information through candid, clear and timely communication.
  • Contribute to the smooth administration of Support Solutions' services by performing other duties/task as assigned. MINIIMUM REQUIREMENTS: Bachelor's Degree preferred. Must have a minimum of three (3) years of supervisory/ managerial experience; Excellent communication skills and self -directed responsibility to support the supported persons and staff members assigned to them.Must have a valid driver's license and maintain a valid driver's license and acceptable driving record throughout employment with SSTN. Must meet state and local requirements regarding criminal background check, sexual offender check, abuse registry, and felony offender list. Must meet all training requirements and keep training current

Keywords: Support Solutions, Jackson , Program Manager, Executive , Jackson, Tennessee

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