Assistant Manager
Company: International Car Wash Group
Location: Jackson
Posted on: January 7, 2021
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Job Description:
Overview:
Car Wash US is the world's largest local car wash conglomerate -
with over 200 sites in the United States. Car Wash US operates
under Car Wash USA Express, Goo-Goo 3 Minute Express Wash, Mister
B's Express Wash, The Wash Factory and Supersonic.
The Car Wash US Family is hiring customer service fanatics!
People person? Outgoing and positive attitude? Our employees are
successful with all backgrounds and experience levels. We offer
every customer a combination of wash quality, speed and value for
the money. The job is similar to restaurants or retail
environments.
Qualifications:
Excellent customer service skills required
Proven communication and leadership skills are a must
Must be at least 18 years old
Degree or certification preferred
Ability to work flexible, full-time schedule to include days,
evenings, weekends and holidays
Previous supervisory experience in a customer service industry
Proficient with computers including Microsoft Office
Previous POS systems/cashier experience
Ability to work outdoors in ALL weather conditions
Responsibilities:
Execute open & close duties and follow designated procedures
Assist with training employees
Ensure a safe environment for all employees and customers by
ensuring compliance with safety procedures
Address customer complaints in the absence of the Site Manager
Escalate customer complaints to the Site Manager when
appropriate
Assist with cash management in the absence of the Site Manager
Be polite and available to address all customer concerns and handle
them in a professional manner
Always be ready to assist customers with menu options and
payment
Provide customers with information and benefits of the fast pass
program
Guide cars onto the track with a focused, pleasant, and competent
demeanour
Perform visual inspections of the condition of each vehicle prior
to entering the tunnel
Be proficient with all policies and procedures and able to perform
them on a daily basis as needed and ensure the same for all other
employees
Keep the entire property spotlessly clean and ensure everything is
kept in the proper place and organized
Keep vacuums unclogged, hoses hung properly, and trash cans
emptied
Work safely and report safety or maintenance issues to
management
Other duties as assigned
Keywords: International Car Wash Group, Jackson , Assistant Manager, Executive , Jackson, Tennessee
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