Service Advisor

Company: Southaven Honda
Location: Southaven
Posted on: February 13, 2026

Job Description:

Job Description Job Description SERVICE ADVISOR | SOUTHAVEN HONDA DRIVE THE EXPERIENCE. LEAD THE LANE. GROW YOUR CAREER. Southaven Honda is seeking a Service Advisor who delivers exceptional customer experiences and is positioned to grow into a future management role! This position is ideal for a motivated, task-oriented professional who understands Honda service standards, values accuracy, and thrives in a performance-driven environment. ROLE RESPONSIBILITIES Manage the service lane experience from write-up through vehicle delivery Accurately document customer concerns and recommend maintenance and repairs Communicate effectively with technicians, parts, and management Ensure repair orders meet Honda and dealership standards Drive CSI , service retention, and first-visit resolution Provide timely updates and set clear customer expectations Maintain organization, follow-up, and workflow discipline REQUIRED QUALIFICATIONS Honda or Acura service experience preferred but not required. Honda certification or equivalent OEM certification preferred but not required. Strong customer service, communication, and organizational skills Task-oriented with the ability to manage multiple priorities Proven success in fast-paced, high-volume service operations Professional appearance and customer-first mindset IDEAL CANDIDATE Highly motivated and performance-driven Passionate about delivering excellent customer service Coachable with leadership potential Interested in advancing into Lane Manager or Assistant Service Manager roles Respected by peers, technicians, and leadership COMPENSATION & OPPORTUNITY Income potential that exceeds typical local market averages Performance-based pay structure designed to reward top performers Strong volume, retention, and support systems to maximize earnings Clear pathway to increased compensation through leadership growth WHY SOUTHAVEN HONDA Competitive compensation with performance-based pay Full benefits package (medical, dental, vision, 401(k)) Modern facility with strong operational support Clear advancement path into management Stable, growth-oriented dealership environment APPLY HERE OR STOP BY WITH YOUR RESUME If you’re an experienced Honda Advisor ready to outperform the market and advance your career, we want to meet you.

Keywords: Southaven Honda, Jackson , Service Advisor, Engineering , Southaven, Tennessee