Financial Aid Coordinator
Company: Northwest Mississippi Community College
Location: Senatobia
Posted on: April 2, 2026
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Job Description:
Description The Financial Aid Coordinator provides a wealth of
financial aid knowledge to students and families for federal,
state, and institutional programs in accordance with all applicable
rules and regulations. The person on this position is responsible
for providing superb customer service to students and their
families as well as inter-departmental groups. The person in this
position will have primary responsibility of providing
administrative support and report directly to the Director and
Assistant Director of Financial Aid. QUALIFICATIONS: High School
Diploma or Equivalent required with one to two (1-2) years of
experience in an office or administrative position. Associate’s
Degree preferred. Prior experience in computer data entry.
Proficient with Microsoft Office Suite, Word, Excel. Prior
experience operating office equipment in a fast-paced, dynamic
environment. Passionate about the Customer/Student Service
experience. Positive, approachable, collaborative personality.
Excellent attention to detail and follow-up. RESPONSIBILITIES
(INCLUDE BUT ARE NOT LIMITED TO): Maintain a friendly and
professional demeanor through verbal, written, and electronic
communication with students, parents, faculty, and staff, while
giving accurate feedback within the FERPA guidelines. Counsels and
assists students with all necessary forms for enrollment and
financial assistance. Assist students/parents with completion of
FAFSA (Free Application for Federal Student Aid). Assist with the
verification process by collecting verification documents, ensures
all appropriate signatures are obtained, collects verification
worksheets, tax returns and W-2 forms if applicable and secures
dependency documentation, if applicable. Assists at recruitment,
retention, and community events. Assists with collection of
financial aid application documents and seek eligibility status for
federal, state, and institutional programs. Assists with
completing, distributing, and collecting signed federal work-study
authorization forms, if applicable. Assist students by providing
information on the Pell and Loan procedures. Cancel multiple
enrollments in SFP using SFP, Campus Key, Notepad, HTML Formatter,
and Postman. Perform other duties as be assigned by the Director of
Financial Aid or other college administrators. REQUIRED KNOWLEDGE,
SKILLS, AND ABILITIES: Strong organizational skills with attention
to detail. Experience using technology including email, word
processing, spreadsheet, database, and Internet use. Strong
interpersonal skills to interact tactfully and courteously with
students, faculty, staff, and the general public. Ability to
collaborate with others and work as part of a team. Must be a
“quick study” to quickly grasp and retain knowledge of policies and
procedures relating to every aspect of student services that a
prospective or current student may utilize. Demonstrate oral and
written communication skills to interact with a wide range of
diverse individuals. Flexible schedule is required to meet
department needs, as some evenings, weekends, and extended hours
may be required. PHYSICAL DEMANDS AND WORK ENVIRONMENT: While
performing the duties of this job, the employee is regularly
required to do the following: Talk, hear, view, and assist students
Communicate with others in person, telephone, zoom, & live chat
Sit, use hands to handle or feel, and reach with hands and arms
Stand, walk, stoop, or kneel Occasionally lift and/or move items of
at least 15-20 pounds APPLICATION: To apply, please attach and
submit the following: Application at www.northwestms.edu Resume
Three (3) Professional References (Name, Email, and Phone
Number)
Keywords: Northwest Mississippi Community College, Jackson , Financial Aid Coordinator, Administration, Clerical , Senatobia, Tennessee
